Frequently Asked Questions
We accept purchase orders from all Police Departments, Federal, State and Municipal Agencies, and the Military. If you are a small business or corporation please contact us for more information.
You can check the status of your order by logging into your account and viewing order details.
Most in-stock orders ship the same day when ordered before 3:00 PM MST. Some items may ship 3-10 days after your purchase. You will be notified before you checkout if this is the case.
We accept Visa, Mastercard, Discover, American Express, and PayPal for all online payments.
One of the advantages of shopping with us is that we do not charge sales tax on orders shipping outside of Arizona. As required by law, sales tax is applied to all purchases shipping to an Arizona address at the local rate of 9.3%.
Our return policy is really simple. If you aren't satisfied for any reason you may return your item to us within 30 days. View our standard return policy for the full details.
When your order ships you will receive an email with your tracking information. To view your tracking information online you may log into your account and visit order details.
Rush processing depends on several different factors, please contact us to request rush processing.
The back side looks the same but with hinges vs. latches, and no wheels, pressure valve, or handle. I can't attach an image here, but if you reach out to us at email@example.com, we'd be happy to provide one.
The standard interior for the 1020 case is the thin rubber liner. The 1022 Pick N Pluck foam set is available as a separate accessory.
Absolutely, as long as the address is within the United States. Simply enter a different shipping address from your billing address when you go to order.
The latches are considered warranty/component parts, and are available only through the factory. If you reach out to them at (310)326-4700, they would be happy to assist you.
The factory handles all warranty issues directly. If you reach out to them through https://www.pelican.com/us/en/support/contact-us/, they would be happy to assist you.
No, the 1630-510-000 is designed to fit in the Pelican 1630 case, so it would be too large for the 1510. The lid organizer for the 1510 is part number 1510-510-000, or 1519.
According to TSA's current info (2018), an unloaded gun may be transported as checked baggage if stored in a locked, hard case. This case is hard-sided and lockable, but we always recommend checking with TSA and your airline before each flight to be certain you comply with all current restrictions.
For case recommendations, please reach out to PelicanCases.Com support staff at 800.967.6492 or firstname.lastname@example.org. They would be happy to send a recommendation based on the dimensions of your items.
The 1095 has interior dimensions of 15.78" x 11.16" x 2.06", so it will fit that laptop, yes.
The IM2600 at https://www.pelicancases.com/product/im2600-storm-carry-on-case-pelican has interior dimensions of 20 x 14 x 7.7". The 7.7" is the total depth of the case - its base is 5.7" deep.
The 1519 at https://www.pelicancases.com/product/1519-lid-organizer is the correct organizer for the 1510.
The lid organizer for the 1630 case is the 1639 at https://www.pelicancases.com/product/1639-lid-organizer
Yes, the backpack features a water resistant DWR coated 1000D nylon outer shell, as well as rubber and PU coated zippers - so water can't leak through the fabric or the zippers.
The only foam set we offer for the 1730 is the 1731 at https://www.pelicancases.com/product/1731-5-pc-replacement-foam-set. As long as your case is, in fact, a Pelican 1730, the foam set will fit.
Currently, the smallest Pelican Air case is the Pelican Air 1485, found at https://www.pelicancases.com/product/1485-air-case-pelican.
Yes, the foam set for the 1300 case can be found at https://www.pelicancases.com/product/1301-4-pc-replacement-foam-set.
Yes, the 1560 lid organizer can be found at https://www.pelicancases.com/product/1569-lid-organizer.
If you email the crossbow dimensions to email@example.com, our support staff would be happy to provide you with a recommendation.
The tag isn't easily removable, but it can be done.
We have Kaizen foam sets for most cases at Accessories > Foam Sets & Case Liners. If you don't see what you're looking for, please reach out to us at firstname.lastname@example.org or 800.967.6492, and we'd be happy to assist you.
No, the 1030 has no (or minimal) insulative properties.
To request a quote, please fill out the RFQ form at https://www.pelicancases.com/articles/special-pricing.
We have three cases that are longer inside - the IM3410 at https://www.pelicancases.com/product/im3410-storm-long-case-pelican, the 1770 at https://www.pelicancases.com/product/1770-protector-long-case-pelican and the AL5616 at https://www.pelicancases.com/product/al5616-0604-single-lid-case-pelican
Yes, the 1400 o-ring can be found at https://www.pelicancases.com/product/1403-replacement-o-ring
The wheels are covered under the factory's lifetime warranty, but the factory handles all of those issues directly. If you reach out to them at 800.473.5422, they would be happy to set you up with replacements.
No, the 1519 is designed to fit the 1510 case. You need the 1509 at https://www.pelicancases.com/product/1509-lid-organizer
The solid foam can be cut to fit your items, but if you're looking for custom foam, reach out to us at 800.967.6492, and we can help with that.
Yes, the iM2500's wheels are covered under warranty. To get the wheels replaced, please call the factory directly at 310.326.4700.
Yes, the 1569 is the 1560 lid organizer.
The 1510 lid organizer is part number 1519, at https://www.pelicancases.com/product/1519-lid-organizer